Availability of the VisiQuick helpdesk during the holidays

The VisiQuick helpdesk will be completely closed on Christmas Day and Boxing Day, 25 and 26 December 2025, and on Thursday, 1 January 2026.
On 24 December, we will only be available in the morning.

In addition, Citodent’s telephone availability will change to 9:00 a.m. to 4:00 p.m. with effect from 22 December. Office hours will remain 8:30 a.m. to 5:00 p.m.

If you wish to contact the helpdesk during office hours but outside telephone availability, please schedule this with us in advance.

Lifco acquires the majority of shares in Citodent Imaging

Citodent Imaging – creators of the widely used VisiQuick dental imaging software – has today become part of Lifco.

Through this acquisition, Citiodent Imaging will strengthen its position as an independent software vendor of dental imaging solutions on the global market. Customers and distribution partners can continue to rely on the same dedicated employees and the trusted quality of service that has characterized Citodent Imaging.

Lifco’s corporate philosophy is based on long-term relationships and highly decentralized management. Lifco has a strong believe in decentralised organisation while providing support to improve and further expand the strong position of the powerful VisiQuick brand.

Citodent Imaging achieves ISO 13485 certification

We are proud to announce that Citodent Imaging has achieved ISO 13485 certification for its quality management system (QMS) for medical devices. ISO 13485 is an internationally recognized quality standard designed specifically to ensure the safety and effectiveness of medical device manufacturing processes and minimize risks to patients.

A renowned notified body certified Citodent Imaging after a successful audit, demonstrating that it has established and maintains a QMS that meets all the requirements of the ISO 13485:2016 standard. This certification is the first step toward complying with European MDR requirements.

Citodent Imaging strives to deliver software that meets the highest quality standards in the industry. This is part of our efforts to provide our users with maximum safety and value. This certification is an important milestone that propels our continuous product improvement journey.

Attaining such certification is no easy task. This is a testament to the commitment of our whole team and a concrete illustration of everyone’s contributions. We are optimistic about the future, during which we will continue to grow as a company and as a team.

Global 4 becomes first UK distributor for Citodent’s VisiQuick dental imaging software

Global 4 is revolutionising imaging for UK dental practices with industry-leading European software in this new strategic move.

Global 4, a leading managed service provider in the UK, is proud to announce a landmark partnership with European dental software provider, Citodent. The agreement marks the first UK distribution deal for Citodent’s renowned VisiQuick imaging software, bringing the solution to both independent dental practices and larger dental service organisations (DSOs) across the country.

This strategic move is set to reshape the digital landscape for UK dental businesses by offering seamless, harmonised imaging integration within a trusted managed service framework.

A European leader enters the UK market

Citodent is already a household name among dental professionals across Europe, with more than 3,500 practices relying on its VisiQuick platform to streamline imaging operations. With proven compatibility across all major imaging equipment, the software enables dental teams to manage and access patient images more efficiently, whether they choose an on-premises setup or a cloud-based deployment.

The decision to bring VisiQuick to the UK was heavily influenced by demand from European-owned DSOs operating here, many of whom specifically requested Citodent’s entry into the market. Notably, these organisations named Global 4 as their preferred distribution partner, recognising the company’s deep understanding of the dental sector and its commitment to service excellence.

A strategic fit with Global 4’s managed service offering

The distribution agreement not only provides UK dental businesses with access to VisiQuick but also integrates the software into Global 4’s comprehensive managed service wrap, a suite of solutions designed to support the unique needs of dental practices. From hosted telephony and IT support to cyber security and energy procurement, Global 4 already delivers a wide range of business-critical services to the healthcare sector. The addition of VisiQuick further strengthens this portfolio, offering practices a single, streamlined point of contact for both software and support.

Carl Barnett, CEO of Global 4, commented: ‘We’re incredibly proud to bring VisiQuick to the UK as Citodent’s first distribution partner. This partnership exemplifies our commitment to the dental industry, not just as a technology provider, but as a true business partner focused on helping practices run more efficiently, securely, and profitably. VisiQuick is a fantastic addition to our managed service offering, and we’re excited to see the impact it will make.’

Harmonised imaging for modern practice

At the heart of VisiQuick’s appeal is its ability to unify and manage images from a wide range of imaging systems, removing the inefficiencies and complications of running multiple, disconnected software tools. With both on-premises and cloud-based deployment options, the platform provides flexibility for practices of all sizes and technical requirements.

This harmonisation is especially beneficial for DSOs seeking to maintain consistency across multi-site operations. By standardising image workflows and making patient data easily accessible across locations, VisiQuick supports both clinical excellence and operational efficiency.

Supporting growth and innovation in UK dentistry

The introduction of VisiQuick under the Global 4 banner reflects a broader trend in UK dentistry: the move towards fully integrated technology ecosystems. Practices are increasingly looking for ways to consolidate vendors, reduce administrative overheads, and ensure compliance, all while delivering better outcomes for patients.

Through this partnership, Global 4 and Citodent are offering dental businesses a compelling way to do just that. The ability to combine imaging software with managed IT, telephony, and compliance-ready infrastructure not only saves time and money, it also positions practices to scale more confidently in an increasingly digital-first healthcare environment.

About Global 4

Global 4 is a leading managed service provider delivering IT, telecoms, energy, and cyber security solutions to thousands of businesses across the UK. With a dedicated focus on healthcare and professional services, the company is committed to supporting organisations with the tools, infrastructure, and insights needed to thrive in today’s fast-moving world.

Find out more about Global 4 dental services.

Contact details: 01403272910sales@global4.co.uk.

VisiQuick 4.9.0 – Fully native integration Nanok AI, Intra Oral scanner Shining 3D and 3D Slicer added as a 3D viewer

Dear VisiQuick dealers,

VisiQuick release 4.9.0 is now available here. You can also find the change history and manuals there.

Please note: From VisiQuick version 4.7.x it is necessary to update all VisiQuick installations and any VisiQuick replication server(s) and VisiQuick replication client(s) to VisiQuick version 4.7.x or higher. So you cannot use VisiQuick versions before and after 4.7.x together.

New functionality

  1. Native integration Nanok AI
  2. Intra Oral scanner Shining 3D
  3. 3D Slicer added as a 3D viewer

VisiQuick News and Update letters

  • June 2025 release 4.9.0 – New: native integration Nanok AI, linking to viewer 3D slicer and Shining 3D. (pdf)
  • January 2025 release 4.8.0 – New linking to Trident I-view Gold sensor, Carestream 9600 for 2D/3D and Fixes (pdf)
  • July 2024 release 4.7.2 – Fixes (pdf)
  • June 2024 release 4.7.0 – New: 3D viewers BlueSkyplan and Implastation and native integration Second Opinion (pdf)

Kind regards,
VisiQuick | Citodent Imaging B.V.

VisiQuick ready for the future at BDIA Dental Showcase in London

VisiQuick will be present at the BDIA Dental Showcase in London on 14 and 15 March 2025. We will make further strides in the UK and Irish markets.

In addition, existing customers and relations will get an insight into what is to come in the April release of VisiQuick.

VisiQuick is increasingly becoming the beating heart of all dental imaging in dental practices.

End of availability Cliniview and Scanora: switch to VisiQuick!

Dexis has announced an ‘end of availability’ for its Cliniview and Scanora software as of 31/12/2024.
If you are currently using either software, this creates uncertainty and risk of unavailability of your dental imaging for the future.
You are now faced with the decision of which software to continue with.
We would also like to offer you the choice of our VisiQuick software.

VisiQuick is known for its brand independence, speed, high image quality, extensive linking capabilities and high level of customer support.
Whatever equipment and patient management software you use, VisiQuick has a solution for you.
A short demo of VisiQuick can be viewed at [Demo Video].

If you are interested, please contact your local dealer to discuss the possibilities.
We will convert your current photo database to VisiQuick free of charge until 30 June 2025!

A database conversion to VisiQuick can usually be done with no downtime for the practice.
There are no periods of uncertainty while your files may or may not be transferred to DTX, for example.
You keep working in your imaging software until the last moment and only switch seamlessly to VisiQuick when you see that everything has been converted successfully.

VisiQuick growing steadily in the Scandinavian countries

Last week present at Swedental in Gothenburg with VisiQuick, our brand independent dental imaging solution. Our position in the Scandinavian countries is growing steadily.

We are increasingly the standard for dental practices and chains in a growing number of countries.

Release VisiQuick 4.7 – full AI integration, new 3D viewers/tools and external storage

Release VisiQuick version 4.7.0 is now available.

New functionality

1. Full integration Pearl Second Opinion AI functionality
2. Link with 3D viewers/tools BlueSkypian and Implastation
3. External image storage now possible

Please note

Are you using or going to use Second Opinion? Make sure that all VisiQuick and VisiQuick replication installations are updated to VisiQuick version 4.7.0. You cannot then work with different VisiQuick versions interchangeably!

If you have any questions, we are ready to help you!

Successful VisiQuick trade fair in Birmingham

We were present in Birmingham in May at the UK’s annual largest Dental Exhibition.

Dental chains and independent practices in England will be working with VisiQuick, also the world-renowned dental department of the University of London is looking at when they can start using VisiQuick.

Intelligent Performance and Microminder will be the first to be our dealer and support organisation for VisiQuick in the local UK market.

More news soon from the French market together with Carestream Dental and Altra Systems.